Technical Support
Complete list of our support articles:
- Technical support for Ciansoft products - Guidelines for requesting support
- TWAIN DSM Versions
- Class not registered error (REGDB_E_CLASSNOTREG)
- Can I distribute a Ciansoft ActiveX control freely with my own application?
- I started developing an application using the trial version of a Ciansoft ActiveX control. Now I have purchased the full version. How do I upgrade my application?
- I am using TwainControlX in a web page to capture images on a client machine. How can I upload the images to the server?
- User Account Control (UAC) and ActiveX controls
- I get an error message "LoaderLock was detected" when trying to use TwainControlX in Visual Studio 2005. How can this error be prevented?v
- Why is the browser unable to display a PDF file sent using the BinaryWrite command
- Which licence type do I need to purchase for my application?
- Can I use PDFBuilderASP on a 64-bit operating system?
- What is WIA, and can TwainControlX be used with WIA?
- Why am I having difficulties downloading the software I have purchased?
- How can a PDF file be displayed in the browser using PDFBuilderASP?
- I have purchased a Ciansoft product, but did not receive an email telling me how to download the software. What should I do?
- Some of the documented properties are not available when I use the control in VB.NET. How can I access these properties?
- How many licences do I need for a web-based application that runs on one server but can be accessed by many clients?
- Installation of ActiveX Controls in Delphi 2005 and 2006
- My HP scanner does not respond correctly when I set the ImageLeft, ImageTop etc. properties to fix the size of the scanned image?
- Can I upgrade my single user/server licence to a multiple user/server licence?